Reseller Hosting – Getting Started FAQ

How do I start reselling?

Once your hosting account is activated, you can go ahead and start setting up your reseller business. There are two main stages – backend setup (creating packages, setting up billing platform, defining configuration of the new accounts, etc.) and frontend setup – building a website where people can buy services from you. Should you have any questions, our HelpDesk agents will be happy to help.

How do I profit?

You will be making money from your online reselling business by getting the difference in the amount you pay us and the amount your clients pay. It is completely up to you to decide on the prices and fees for the services you will be offering.

Will my clients see any relation to Dream Line IT Solution?

Your clients will not find any Dream Line IT Solution’s logo or reference to our company in their hosting accounts thanks to the white-label marketing tools we provide. More details can be found here.

Who is to provide support to my clients – me or Dream Line IT Solution?

You as a hosting reseller is to provide first-line and basic support to your clients. However, sometimes you might face situations when you do not have enough level of server access to check and investigate this issue. Here is when we will step in for you – get in touch with us at HelpDesk and our technicians will do their best to help.

If my business grows bigger, can I upgrade anytime?

Yes, you can upgrade your reseller account anytime. All upgrades are carried out on a prorated basis – upgrade price is calculated based on the unused period of your current plan. Before requesting the upgrade, we strongly recommend you contact our HelpDesk so our technicians can advise you with the best upgrade option.

Can I recruit sub-resellers?

Technically you can, however it is up to you to organize the system management and privileges granting, that will be completely different with Reseller and VPS/Dedicated server.