What is Support Pin?

When you contact Dream Line IT Solution support we may need to validate your account before we can discuss account-specific details with you or assist you with your support inquiry.

In order to validate that you are the account holder we may ask you for your account username and Support PIN.

The Support PIN is a unique number that is assigned to your account for 24 hours after you visit Support PIN Settings page. You can find your support pin in the following way:

Sign in to your Dream Line IT Solution account
Click on your username – it will be on the black bar located at the top of the page
Select Manage Profile
Click on the Support Pin Settings tab in the left-side navigation bar

By default a random code is assigned to your account. However, you may set your own permanent Support PIN that won’t have any expiry date.