Remote MySQL connection is disabled on our shared servers due to security reasons, but you can easily setup SSH tunnel between your PC and our server using SSH-tunneling with the MySQL port (3306) forwarding.

To connect to your MySQL database with Navicat software you should do the following:

 

1. Contact our hosting support via live chat or via ticket system in order to enable SSH access for your account.

2. Open your Navicat application >> Connection >> General tab, and fill out the fields as follows:

Host Name/IP Address: localhost
Port: 3306
User Name: your database created user
Password: your database user password

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Then, navigate to tab SSH, check mark the box Use SSH tunnel and fill out the fields as shown below:

Host Name/IP address: your server host name
Port: 21098
User Name: your cPanel username
Authentication Method: Password
Password: your cPanel password

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Once done, press Ok to save the connection settings. You will see your new connection on the left
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Double click on it to connect to your database

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You have successfully connected to your database with Navicat!

Should you require additional assistance, feel free to contact our HelpDesk.

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