SSL certificate activation and installation for domain(s) hosted on Dream Line IT Solution hosting servers

If you have a single-domain Domain Validated certificate and shared hosting with Dream Line IT Solution, we encourage you to install your certificate using our two-click cPanel SSL Plugin. If your certificate or hosting package is not supported by our cPanel plugin, but you still wish to perform installation yourself, you may find useful this article for CSR generation and this one for SSL installation. In case for some reason you do not want to do the installation yourself or you messed up, then refer to the instructions below:

Request a dedicated IP address. Usually a dedicated IP address is required for SSL installation, however you have a possibility to install your SSL certificate on a shared IP address thanks to SNI technology available with cPanel control panel. Please pay attention that there are a few issues that may occur. Check the article and if SNI works for you, we will install an SSL without ordering a dedicated IP address. Please mention your decision in a ticket to us – whether you wish to order a dedicated IP address or want to have your SSL installed using a shared IP of the server. A dedicated IP address costs $2/per month. For your conven issues that may occur. Check the article and if SNI works for you, we will install an SSL without ordering a dedicated IP address. Please mention your decision in a ticket to us – whether you wish to order a dedicated IP address or want to have your SSL installed using a shared IP of the server. A dedicated IP address costs $2/per month. For your convenience the billing period for your dedicated IP address will be adjusted to one your hosting package has and the invoice for the prorated difference will be issued. To request a dedicated IP address you will need to submit a ticket to our Billing Department. Our staff will send you the invoice and once paid, they will assign a dedicated IP address to your hosting account.
Get a CSR code from us. To generate a CSR, you will need to submit a ticket with our SSL Certificates – Technical Support department and provide us with answers to the following questions:
- Email Address the Cert will be sent to
- Host to issue the cert for (choose whether you want www in front of the domain or not)
- Country (2 letter abbreviation)
- State
- City
- Company Name
- Company Division (i.e. Support, IT, Sales, etc.)
Purchase certificate from us. You can purchase a certificate from any other certificate provider as well. If you choose to use a certificate from another provider, you will need to contact them for assistance on activation and issuance of your certificate. After that we will need a validated Certificate in PEM format for the installation.
Activate certificate. If you are going to use an SSL certificate from Dream Line IT Solution, please follow the instructions below to activate it:
- Login to your Dream Line IT Solution account
- Hover your mouse over your username in the left upper corner -> Manage SSL Certificates
- Click on Activate Now link next to the certificate you want to use
- Choose ‘cPanel’ from Select Web Server drop-down list
- Enter the CSR code we provided you with and continue the process
  You will need to select an approval email address from the list and fill in the administrative contact information for the certificate. Please keep in mind that the administrator’s contact information has to be submitted using Latin characters (Aa-Zz) only. If you use any other languages, this will result in an error when submitting the order. Of course, you can use digits (0-9) where necessary for the administrator’s contact information (street number, postal code, phone number, etc.).
Approve issuance of certificate. An approval email is to be delivered to an approval address shortly after you finish activation process. If you do not receive an email within 2 hours, please refer to the instructions provided in What should I do if approval email was not delivered? article. When you confirm the issuance by following a link in the approval email, you should receive a signed certificate to the administrative email address you indicated during activation. The order processing by a Certification Authority may take about 2 hours. If the certificate is not delivered within 2 hours, please review I have not received my SSL certificate troubleshooter for help.
Provide us with the certificate that you received and we will install it on the server via the ticket where you originally requested your CSR from us.
Once the certificate is installed, you can securely access your website using https://www.yourdomain.com .